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Redesigned Credible’s pre-approval dashboard to make homebuying clearer and more personal, guiding first-time buyers from curiosity to confident action through tailored next steps and interactive affordability tools.
I designed the first Anomaly Detection and Forecasting feature at Amplitude — a predictive analytics tool that helps teams identify real product changes without manual guesswork. By combining clarity, transparency, and visual precision, it reduced investigation time and built lasting trust in Amplitude’s data insights.
I led UX design for Lever’s first self-serve GDPR compliance portal—helping customers manage privacy at scale. This work reduced legal risk, cut support burden, and drove $1–2M in retention revenue by making complex data policies actionable and transparent.
Redesigned RepairPal’s flagship repair cost estimator to build user trust and reduce support friction. Focused on clarity, accuracy, and accessibility, the tool became a key acquisition driver for both consumers and partner networks, seeing a 27% increase in funnel completion and a 31% boost in appointment conversions.
I led a 6-month overhaul of Lever’s Role-Based Access Control (RBAC) system, addressing a high-priority need from 32 customers representing $2.4M in ACV, and delivered a scalable solution that unlocked $1.2M in revenue retention, achieved 75% customer adoption, and drove a 57% lift in retention across previously at-risk accounts.
I led the design of Apollo’s first enterprise self-serve funnel, enabling teams to demo, trial, and upgrade without needing sales intervention.