Meghan Logan

Contact Meghan

Email me

Hire me

Jam with me

Meghans Blurb's

About Meghan (Personal version)

I'm 13 years old. It's a cool fall day, nearing October 31st, 2005. The leaves are finally starting to change colors, which is a big deal in Florida. I'm almost home from school and I'm practically foaming at the mouth to hop on Myspace and see if I've gotten any messages from friends (and catfish...hindsight 20/20) I met across the web, like emoXXethan. I just learned how to customize my site and hide my music player so my little sisters will stop ripping my style. They're too young and too lame to have access to Panic! At the Disco, a band i'd gatekeep for no reason. I'm practically a developer in my mind.

You might be looking at this thinking how ugly it is, but when I sat down to customize how I'd make my site look if it really didnt matter, I started thinking about Myspace and the early age of the internet (for me).
‍
Growing up among three sisters, I fought for my time on the family computer. Hours were spent in Microsoft Paint, customizing MySpace pages, and playing with 90s design sites. AIM profiles were my canvas, filled with color schemes and edgy lyrics. Discovering web design opened up a whole new world of creativity for me. Despite my love for drawing cartoons, I struggled to find my own artistic identity, believing I needed to be a prodigy to be considered an artist. It was the small moments on the family computer digging away at MySpace that hinted at my potential.

I'm a thinker by nature, constantly pondering life's mysteries—even during the most mundane moments. Curiosity, empathy, and creativity are woven into my DNA, shaping my affinity for design. I've explored numerous paths—writing, animation, comedy, engineering—before embracing my true calling as a product designer.

Truth be told, I don't boast a fancy degree or Silicon Valley connections. College wasn't an option due to financial constraints, so I followed my instincts, took my very first plane ride, and landed in San Francisco in 2011, fresh out of high school. With just two suitcases, no money, and no plan, I took a leap of faith into the unknown. My journey led me to odd jobs until I stumbled upon a mysterious Craigslist posting, which turned out to be my entry point into Uber.

I started at $14 an hour in driver operations at a tiny office in Portrero Hill, San Francisco. The pay was so low that I practically lived on Kind bars and catered dinners at HQ, earning what they jokingly called the "Uber-10." Despite the meager paycheck, it gave me a taste of the tech world's allure. Coming from a humble background, with a single disabled mom and financial struggles, I realized I couldn't return to that life after glimpsing the possibilities through hard work.

In 2016, I dove into design, teaching myself the ropes while picking up insights from jobs, peers, and generous mentors who responded to my LinkedIn messages. My UI skills were rough at first (putting it lightly), and my early portfolio probably elicited a few "what was she thinking" from hiring managers. Yet, amidst hundreds of rejections, one employer saw something in me and took a chance. I realized that by embracing the process and leveraging my natural problem-solving abilities, I could overcome my UI shortcomings. Eight years later, here I am, grateful for the journey that came from taking the plunge into the unknown, and continuing forward despire imposter syndrome knocking daily at my door.

In November 2021, after an 18-month medical journey, I was diagnosed with ADHD, a discovery prompted by the challenges of the pandemic in 2020. Being confined for a year stripped away excuses for procrastination, forgetfulness, and confusion, forcing me to confront internal struggles. Embracing my ADHD diagnosis openly, I've found it strengthens me as a designer in unexpected ways, though there was a moment when hurtful words almost led me to break up with design.

Before my ADHD diagnosis, I confided in my interim manager, expressing confusion and fear over my declining cognitive abilities. I shared openly about my health concerns, even jokingly fearing a brain tumor. However, upon the arrival of our new design manager, I faced a harsh reality in a one-on-one meeting on her first official day: I was being let go. She bluntly stated I wasn't cut out for design and suggested I pursue a different path.
‍
For a while, I nearly succumbed to self-doubt, feeling inadequate and haunted by the absence of formal degrees. My ADHD diagnosis shed light on my struggles, helping me grasp the missed opportunities and relationships tainted by silent cognitive challenges. Though her words lingered, my journey empowered me to reclaim my confidence and press forward—a pretty cool feat, if you ask me.

I chose design, and looking back on it all, design chose me back.

Design is cool

10,000ft view

Design directly impacts your financial health

It's true, McKinsey's quarterly report states "companies with the best financial returns have combined design and business leadership."

I'm a strategist focused on bridging product and business value. I aim to find that sweet spot between what the company needs and what the user wants, with the flexibility to adapt when needed. I strategically address market forces, economic conditions, and company objectives so design outputs focus on business realities.

1,000ft view

User-centered design is a company-wide responsibility

I work horizontally across teams, ensuring the solutions we implement make sense to customers across the entire platform, not just one product line. In addition to product, sales, marketing, front-line, and service teams play a critical role in your users experience.

Siloing departments undermines the performance of the business.

100ft View

Digital products require architecture that matches user needs.

I lead with empathy. We must put ourselves in the shoes of customers in addition to understanding the problem through the perspective of our product/business counterparts.

Understanding the customer journey first and foremost enables the creation of experiences that not only solve the problem but offer innovation. This involves understanding your product architecture so customers can navigate complexity with ease.